a. Linkync collects personal and non-personal information from users to provide its services.
b. Information collected may include name, contact details, payment information, and usage data.
a. User information is used to facilitate bookings, improve services, and communicate with users.
b. Personal information is not shared with third parties except as necessary to provide the services.
a. Linkync implements security measures to protect user data from unauthorized access, loss, or misuse.
a. Linkync uses cookies and similar technologies to enhance user experience and collect usage data.
a. The app may link to third-party websites or services. Linkync is not responsible for their practices.
a. User data is retained as long as necessary to provide services and comply with legal obligations.
a. Users have the right to access, correct, or delete their personal information.
b. Users can opt out of promotional communications.
a. The app is not intended for use by individuals under the age of 18. Linkync does not knowingly collect information from children.
a. For any privacy-related concerns or questions, users can contact [email protected].
User Registration is a crucial feature of our platform, allowing users to create their profiles with basic
information such as their name, contact details, and payment information. To register on our platform, users
will be
required to provide accurate and up-to-date information, and they must be 18 years or older to use the
application.
By creating a profile on our platform, users agree to provide accurate and complete information and maintain the
confidentiality of their account information, including their login credentials. They are responsible for
keeping
their information up-to-date and
ensuring that their profiles reflect accurate information about their identities and contact details.
Users will be required to choose a secure password and are solely responsible for safeguarding it from
unauthorized
access or disclosure. In case of any suspicious activity, users must immediately notify us of any unauthorized
access or breach of their account.
We reserve the right to terminate or suspend any user's account or access to our platform if we have reason to
believe that they have provided false or misleading information or violated any of our terms and conditions. We
also
reserve the right to request additional information or documentation from users to verify their identity and
protect
our platform from fraudulent activities.
By using our platform, users acknowledge and agree to comply with our terms and conditions and all applicable
laws
and regulations. We reserve the right to modify or update our terms and conditions at any time, and it is the
user's
responsibility to review them periodically to stay informed of any changes.
Our platform provides a separate registration process for service providers and independent contractors. The
registration process includes a thorough verification and background check to ensure the safety and quality of
services provided through our platform.
During the registration process, service providers are required to provide personal information, such as their
name,
contact details, and payment information. They are also required to provide information about their professional
experience, services offered, pricing, availability, images, videos, and reviews from previous clients.
Once registered, service providers have the ability to manage their profiles and keep them up to date with their
latest information. Our platform provides service providers with the tools they need to manage their schedules,
accept and decline bookings, and communicate with clients through in-app messaging or chat features.
Our platform takes pride in offering a user-friendly and secure registration process for service providers,
allowing
them to showcase their services and connect with potential clients in a seamless and efficient way.
Profile creation is an essential feature of our platform, allowing Service Providers and independent contractors
to
create comprehensive profiles that showcase their skills, services, and experience to potential clients. Our
platform's profile creation feature enables service providers to present themselves in the best possible light,
providing a convenient way for them to market their services to a broader audience.
When creating their profiles, service providers and independent contractors can provide various details such as
their skills, services offered, pricing, availability, images, videos, and reviews from previous clients. They
can
also customize their profiles according to their preferences, ensuring that their profiles align with their
brand
and image.
The profile creation feature of our platform ensures that service providers and independent contractors can
provide
potential clients with a detailed overview of their services, ensuring that they are better equipped to make
informed decisions when choosing a service provider. With this feature, service providers can increase their
visibility and reach a broader audience, leading to increased business opportunities and improved client
satisfaction.
Our application allows users to search for service providers or independent contractors based on location,
services,
availability, and ratings. Once a user has selected a service provider or independent contractor, they can book
appointments, schedule services, and communicate with service providers through in-app messaging or chat
features.
Users can view a service provider's or independent contractor's calendar to check availability and select a
suitable
time for the service. They can also select the specific services they require and pay for them securely within
the
application.
Users can receive notifications and reminders for upcoming appointments, and they can cancel or reschedule
bookings
if necessary. The application provides real-time updates on the status of the service, such as when the service
provider or independent contractor is on their way and when they have arrived.
The application also allows users to provide feedback and ratings for service providers or independent
contractors
after the service is complete, which helps build trust among users and supports quality control efforts.
Our platform includes an interactive live map that displays the real-time location of service providers and
independent contractors who are available for services. This feature makes it easy for users to locate nearby
service providers and contractors and select the one that best suits their needs.
The live map also provides users with the ability to filter service providers based on their location, services,
availability, and ratings. This allows users to select the service provider that best fits their preferences and
schedule.
Moreover, the live map feature integrates with the booking and scheduling system to enable users to book
appointments and schedule services with their preferred service providers directly from the map interface. This
feature adds convenience and efficiency to the user experience and encourages users to make use of the platform
for
their beauty and wellness needs.
We understand the importance of privacy and security, and thus, we have implemented strict privacy protocols for
the
live map feature. Users can choose to hide their location on the map, and service providers' exact location is
only
visible to users who have booked their services. Our platform ensures that user data and information are secure
and
protected.
Eligibility: To participate in the referral program, users must be registered and have an active account on the
application. Referral rewards are only available to users who have referred the application to others, and the
referrals must have completed their first transaction on the application.
Referral Rewards: Users who successfully refer others to the application will be eligible for rewards, which can
include discounts, free services, or other incentives. The value and type of rewards may vary and can be changed
or
terminated by the platform at any time.
Referral Codes: Referral codes will be provided to users who want to participate in the referral program. These
codes should only be used for personal and non-commercial purposes. The platform reserves the right to
discontinue
any referral codes or terminate any user's account who violates this policy.
Referral Limits: There may be limits to the number of referrals a user can make and the rewards they can
receive.
These limits may vary and can be changed by the platform at any time.
Prohibited Activities: Any fraudulent or abusive activities related to the referral program are strictly
prohibited.
The platform reserves the right to disqualify any user from the referral program or terminate their account if
they
engage in such activities.
Modifications: The platform reserves the right to modify or terminate the referral program at any time without
prior
notice. Modifications may include changes to the rewards, eligibility criteria, and other program details.
By participating in the referral program, users agree to abide by these terms and conditions and any
modifications
or updates made by the platform.
Earning and Spending Tracking
Our application provides a feature that allows service providers and independent contractors to track their
earnings, spending, and tips received through the application. This feature helps them keep a record of their
financials and supports the implementation of payment-related features.
Once a service provider or independent contractor completes a service or receives a payment, the app updates
their
earnings automatically, which can be viewed on their dashboard. They can also track their spending by viewing
payment transactions, including payment gateway charges, refunds, and other fees.
In addition, the app also allows service providers and independent contractors to track tips they receive
through
the app. They can view their tips on their earnings page and include them in their overall earnings.
This feature ensures that service providers and independent contractors have a transparent view of their
financials,
allowing them to make informed business
decisions. The feature also helps build trust and transparency between the service providers and the platform,
which
is essential for maintaining long-term relationships.
Our application provides a seamless and secure payment process to ensure that users can easily make payments for
the
services they receive through the platform. We integrate with trusted and secure payment gateways to offer a
wide
range of payment options, including credit/debit cards, digital wallets, and other payment methods.
To use our payment services, users must provide valid and up-to-date payment information. By doing so, they
agree to
pay all charges for the services they book through the application, including any applicable taxes, fees, and
gratuities.
Our payment system ensures that service providers receive timely and accurate payments for the services they
provide. We charge a commission fee for every transaction made through our platform, which covers the costs of
payment processing, administration, and other operational expenses.
We take the security of our users' payment information seriously and implement industry-standard security
measures
to protect against fraud, unauthorized access, and other security risks. We do not store payment information on
our
servers and rely on trusted payment gateways to process all transactions securely.
In the event of a payment dispute or issue, our support team is available to help resolve any issues and ensure
fair
and equitable outcomes for all parties involved. We reserve the right to investigate and take appropriate action
against any fraudulent or unauthorized activity related to payments made through our platform.
The application provides a feature for users to rate and review service providers and independent contractors based on their services and experience. Users are encouraged to provide honest and constructive feedback to help service providers improve the quality of their services and build trust among users. The application allows users to rate service providers based on a scale of one to five stars, with five being the highest rating. Additionally, users can provide a detailed review of their experience, including feedback on the quality of the service, professionalism, and overall satisfaction. Service providers have the ability to view their ratings and reviews, which can be used to improve their services and address any concerns raised by users. The application has a policy against fake reviews and ratings, and any attempt to manipulate or misuse the rating and review system will result in account suspension or termination. By using the application, users agree to the terms and conditions governing the rating and review system and acknowledge that their feedback may be shared with other users.
To ensure compliance and quality control, the application will implement live reporting and monitoring features
for
administrators. This feature will allow administrators to track all activities within the application, including
user activities, payments, bookings, and reviews.
The reporting and monitoring feature will provide insights into application usage and help administrators detect
any
potential issues or fraudulent activities. The feature will also allow administrators to monitor the performance
of
service providers and independent contractors, ensuring that they adhere to the terms and conditions of the
application.
The live reporting feature will include detailed reports on various metrics, such as user demographics, service
utilization, payment history, and reviews. Administrators can use these reports to make data-driven decisions to
improve the user experience and application performance.
In addition, the application will incorporate a flagging system that allows users to report any suspicious
activities, inappropriate behavior, or fraudulent service providers. The system will send an alert to the
administrator, who will investigate the report and take appropriate actions if necessary.
The application will also implement a data protection and privacy policy to protect user data and comply with
data
protection regulations. The privacy policy will outline the types of data collected, how it is stored, and how
it is
used. The application will also use secure data storage and encryption to ensure the confidentiality of user
data.
All intellectual property rights, including but not limited to patents, trademarks, copyrights, trade secrets, and any other proprietary information related to the Application, are and will remain the sole property of Linkync or its licensors. You acknowledge that you have no ownership or proprietary interest in the Application or its intellectual property, and agree not to use or exploit any of the intellectual property without the prior written consent of Linkync.
By using the Application, you grant Linkync a non-exclusive, worldwide, royalty-free, perpetual, irrevocable, and fully sublicensable right to use, reproduce, modify, adapt, publish, translate, create derivative works from, distribute, and display any content or materials you submit to or through the Application, including but not limited to text, images, videos, and reviews. You represent and warrant that you have all necessary rights to grant such license and that any such content or materials do not infringe upon the intellectual property rights of any third party.
You agree not to use the Application in any way that infringes upon the intellectual property rights of Linkync or any third party. You further agree not to reverse engineer, decompile, or disassemble any part of the Application or attempt to derive the source code, underlying ideas, or algorithms of the Application. Any unauthorized use or exploitation of the intellectual property of Linkync or any third party may result in legal action.
If you believe that your intellectual property rights have been infringed upon by a user of the Application,
please
contact Linkync immediately. Linkync will investigate and take appropriate action, including removing any
infringing
content, terminating the accounts of repeat infringers, and pursuing legal action if necessary.
By using the Application, you acknowledge and agree to the above terms and conditions regarding intellectual
property.
Termination by User: Users have the right to terminate their agreement with the service provider at any time by
providing written notice to the service provider. Upon termination, the user's account will be deactivated, and
they will no longer have access to the platform.
Termination by Service Provider: The service provider reserves the right to terminate the user's access to the
platform, in whole or in part, for any reason or no reason at all, including but not limited to breach of the
terms and conditions or violation of applicable laws. The service provider will provide written notice to the
user of the termination, along with the reason for such termination.
Effect of Termination: Upon termination of the user's agreement with the service provider, the user must
immediately cease all use of the platform and return or destroy any confidential information, intellectual
property, or proprietary data provided by the service provider. The service provider is not responsible for any
loss or damage suffered by the user as a result of the termination.
Refunds: In the event of termination by the user, the service provider will not be responsible for any refunds,
unless otherwise agreed upon in writing. In the event of termination by the service provider, the service
provider may provide a pro-rated refund to the user for any prepaid fees.
Survival: The termination of the user's agreement with the service provider shall not affect any provisions
that, by their nature, are intended to survive termination, including but not limited to intellectual property
rights, confidentiality obligations, and liability limitations.
Dispute Resolution: In the event of a dispute arising out of or related to the termination of the agreement, the
parties agree to resolve such dispute through binding arbitration in accordance with the rules of the American
Arbitration Association. The arbitration shall be held in the city where the service provider is located.
The service provider shall comply with all applicable data privacy laws and regulations, including but not
limited to the General Data Protection Regulation (GDPR) and the California Consumer Privacy Act (CCPA).
The service provider shall collect, use, store, and process personal information only for the purpose of
providing the services offered on the platform. The service provider shall obtain explicit consent from the user
before collecting any personal information.
The service provider shall implement appropriate technical and organizational measures to protect the personal
information of the users from unauthorized access, use, or disclosure.
The service provider shall not share or disclose personal information of the users to any third party except as
required by law or as necessary to provide the services offered on the platform.
The service provider shall provide users with the ability to access, correct, or delete their personal
information collected by the service provider. Users may also request the service provider to restrict the
processing of their personal information or object to the processing of their personal information.
The service provider shall notify users of any breach of their personal information within the timeframe
required by applicable data privacy laws and regulations.
The service provider shall provide users with a clear and concise privacy policy that outlines the types of
personal information collected, how it is used, stored, and processed, and the rights of users regarding their
personal information.
The service provider shall obtain explicit consent from the user before collecting any sensitive personal
information, such as health information or financial information.
The service provider shall regularly review and update its data privacy policies and procedures to ensure
compliance with applicable data privacy laws and regulations.
Users who have concerns regarding their personal information collected by the service provider may contact the
service provider's data protection officer (DPO) or a designated representative for further assistance.
By agreeing to the terms and conditions, users acknowledge that they have read and understood the service
provider's data privacy policy and consent to the collection, use, storage, and processing of their personal
information as outlined in the policy.
Service Provider warrants that the software will perform substantially in accordance with the specifications set
forth in the user documentation.
Service Provider does not warrant that the software will be error-free, uninterrupted, or completely secure.
Service Provider shall not be liable for any damages arising out of the use or inability to use the software or
the service, including but not limited to direct, indirect, incidental, or consequential damages.
Service Provider's liability under this agreement shall be limited to the fees paid by the user for the service.
The user agrees to indemnify and hold Service Provider harmless from any claims, damages, or expenses arising
from the user's use of the software or the service.
The user acknowledges that the service may be subject to limitations, delays, and other problems inherent in the
use of the internet and electronic communications, and the Service Provider shall not be responsible for any
delays, delivery failures, or other damage resulting from such problems.
The user acknowledges that the service may be suspended or terminated at any time, with or without notice, and
the Service Provider shall not be liable to the user or any third party for any damages resulting from such
suspension or termination.
The user acknowledges that the software and the service are provided "as is" and without any warranties or
representations of any kind, express or implied, including but not limited to warranties of merchantability,
fitness for a particular purpose, or non-infringement.
The user agrees that any dispute arising out of this agreement shall be resolved through binding arbitration in
accordance with the rules of the American Arbitration Association.
By agreeing to these terms, the user acknowledges and agrees to the warranties and limitations of liability set
forth in this agreement.
Changes to the terms and conditions of a SAAS business model should be communicated to users in a transparent
and timely manner. The following is an example of a statement that could be used.
We reserve the right to modify these terms and conditions at any time, and we encourage you to review them
periodically. We will notify you of any changes by posting the new terms and conditions on our website or mobile
application. Your continued use of the services after the effective date of any modifications to the terms and
conditions constitutes your acceptance of the modified terms and conditions.
It is important to ensure that users are notified of any changes and that they have the opportunity to review
and accept the new terms before continuing to use the service. It is also important to provide a clear
explanation of any changes that have been made, particularly if they affect the user's rights or obligations
under the agreement.
Force Majeure: Neither party shall be liable for any failure to perform its obligations under this agreement if
such failure is caused by events beyond its reasonable control, including, but not limited to, acts of God, war,
riots, terrorism, fire, flood, natural disaster, or governmental regulations, provided that the affected party
promptly notifies the other party of the force majeure event and uses its best efforts to resume performance as
soon as possible. If the force majeure event continues for more than 30 days, either party may terminate this
agreement without liability to the other party Third-Party Services.
Third-Party Services: The Service may include links to third-party websites or services that are not owned or
controlled by us. We have no control over, and assume no responsibility for, the content, privacy policies, or
practices of any third-party websites or services. You acknowledge and agree that we shall not be responsible or
liable, directly or indirectly, for any damage or loss caused or alleged to be caused by or in connection with
the use of or reliance on any such content, goods, or services available on or through any such third-party
websites or services. We strongly advise you to read the terms and conditions and privacy policies of any
third-party websites or services that you visit.
In using the Service, you may also elect to use third-party services that integrate with the Service. Your use
of such third-party services is solely between you and the applicable third-party service provider. We do not
endorse, warrant, or guarantee any such third-party services, and will have no liability or responsibility for
your use of or reliance on any such third-party services.
We may also provide tools and resources that allow you to interface with third-party services or data sources.
We do not guarantee the accuracy, completeness, or reliability of any such third-party data, and shall not be
liable for any damage or loss arising from your use of or reliance on any such third-party data. You are solely
responsible for ensuring that any third-party data accessed or processed through the Service is compliant with
all applicable laws and regulations.
The SAAS platform expects users to conduct themselves in a responsible, ethical, and legal manner. Users must
refrain from using the platform for any purpose that is illegal, harmful, or in violation of the terms and
conditions. The following is a list of prohibited activities:
Using the platform for any illegal or unauthorized purpose. Posting or transmitting any material that is
illegal, obscene, defamatory, or offensive.
Interfering with the security or functionality of the platform, including attempts to access unauthorized areas
of the platform.
Uploading or transmitting any viruses, malware, or other harmful code.
Engaging in any activity that could damage, disable, overburden, or impair the platform or any other user's
experience.
Attempting to access or obtain the account information of any other user.
Engaging in any activity that violates any local, state, or federal laws or regulations.
The SAAS platform reserves the right to investigate any violations of these policies and take appropriate
action, including terminating user accounts or reporting illegal activity
to the proper authorities. Users who violate these policies may also be held liable for any damages caused by
their actions.
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